by 3S Adviser | Dec 18, 2023 | Advisory
Tips for Standard Operating Procedures (SOP): Setting up too many procedures to avoid customer complaints is often a big mistake. Procedures should be simple and efficient, not just numerous for the sake of it. Business owners/managers should not only ‘manage’;...
by 3S Adviser | Nov 16, 2023 | Advisory
Tips for Standard Operating Procedures (SOP): An effective system of rewards and penalties is crucial to ensure the quality of service provided by employees. ‘Work Instructions’ are required to standardize all procedures, serving as a valuable reference for employees...
by 3S Adviser | Nov 2, 2023 | Advisory
标准作业程序（SOP）小贴士： 合理的奖惩制度，是确保员工服务品质的关键之一。 多店经营更需要建立《作业手册》，让所有作业标准化，成为员工们的“宝典”，确保所有分店服务的一致性。 切勿心急，先从单店开始规范，然后到多店规范，最后建立总部团队。 作为生意人，谁不想生意越做越大？开店为客户提供服务的，当然想要分店越来越多，这样也能赚得更多。 很多老板不是没钱开分店，而是在一间店生意火爆后雄心勃勃走“多店经营”模式后，其他分店生意却一落千丈、饱受批评，把原本建立起来的自信心都给打掉，最终只能黯然收掉其他店。...
by 3S Adviser | Oct 18, 2023 | Advisory
Tips for Standard Operating Procedures (SOP): Rather than dedicating the majority of your time to monitoring and coaching employees, only to find there is insufficient time left for business expansion, it is more beneficial to develop a comprehensive set of Standard...
by 3S Adviser | Oct 12, 2023 | Advisory
标准作业程序（SOP）小贴士： 与其花大部分时间监督和调教员工，最后没时间来扩张生意，更应该写一套能让所有部门职能“同步”的SOP，让整个公司在追随“企业目标”的路程上自动作业。 设计流程时，一定要以顾客的需求和满意为重点！ 如果你是一位中小企业的老板，或是高层，可能会常面对一个让你心累的问题。 你在工作时间需要走动管理或者至少无时无刻监督员工，半天时间已经被耗去。那作为老板的你，还有时间想怎么拓展生意版图吗？作为高层的你，还有时间去做其他交办的工作吗？...
