Founder & CEO

Jessica Tan

Business Process and Procedure Lead Consultant

Jessica Tan, has more than 15 years solving management system which include improving efficiency of work through process mapping, reengineering and creating unique operation strategies.

  • Graduate of National Taiwan University, with a Bachelor’s Degree in Industrial Management.
  • Appointed HR Consultant under National Human Resource Centre (NHRC).
  • Certified Franchise Consultant by MFA.
  • Certified Trainer by PSMB (HRDF).
  • Certified ISO 9000 Lead Auditor.
  • Certified Process base Internal Auditor.
  • Certified Meta-NLP Practitioner on Personal Coaching.
  • Certified in Fundamentals of Business Process Management from Queensland University of Technology, Australia.
  • Certified PEAKS Psychometric Profiling Trainer.
  • NanYang Siang Pau appointed Columnist Writer.
  • Advisory experience includes a subsidiary of listed companies, overseas companies and various organizations, SME in Malaysia, China and Vietnam.

Our Awesome Team


Certified HRDF Trainer Certified NLP Practitioner (American Board of NLP)

  • Council Member of Business Focus International (Entrepreneurs Peer Coaching Platform)
  • Editor of JURUTERA (The Institution of Engineers, Malaysia (IEM) Monthly Bull

Associate Partner

Maresa Ng

Business Coach, Entrepreneur, Speaker, Coach Trainer

  • Coach & Trainer- ActionCOACH #1.
    Business Coach in South East Asia in 2019, Coaching since 2008. Worked with businesses & coaches in Malaysia, Vietnam, Philippines, Singapore, Japan and Australia.
  • ActionCOACH Certified Business Coach.
  • Associate Certified Meta Coach (ACMC) with Meta Coach Foundation (MCF).
  • Certified Trainer with PSMB (HRDF).
  • Certified AccuMatch Behavioral Coach and Master Partner – Malaysia & Singapore.


Rajasundram Ponnusami PJK

Legal Advisor LLB (Hon) (Lon), CLP, CIPM, Mediator, Sport Arbitration

18 years of experience in legal practice, and acts as legal advisor to various local and multinational companies.
Vast corporate experience.

Involved in all HR/IR/Labour related matters, including review, introduction and implementation of IR/Labour policies and related training.
Handled range of employment dispute; pre & post Domestic inquiry and representing employers in court.

Provide legal advice and representation in Labour Court, 
Industrial Court, represents Litigant(s)/ Defendant(s)
 in Civil Courts, Appeal Courts, and Criminal Courts.

A Qualified Mediator.

E.T Khor

Culture Transformation Expert

Certified PEAKS Psychometric Profiling Consultant & Trainer.

Certified Professional Trainer (by HRDF/PSMB and Western Kentucky University).

More than 10 years of training and HR consulting experience which specializes in Culture & Mindset Transformation, leadership, personality development and team development.

Specialises in Leadership Development, Team Building, and People Skills Development. ET does this through high-impact experiential workshops and speaking engagements.

Trained multi- nationals, government bodies and various organizations in Malaysia, Singapore, China and Brunei


Sofia Leong Abdullah

Major In Franchise Industry

Over 20 years in the franchise industry with hands-onexperience managing different aspects of thefranchise business which includes outlet development,new market development , international expansion,marketing and promotion, site selection, trade markprotection and domain protection.

Served as the Chief Executive Officer of Malaysian Franchise Association from 2010 – 2012.

Has presented papers on franchising scenario in Malaysia to the World Franchise Council and Asia Pacific Franchise Confederation.


Megat Ridzuan

ISO and OHSAS Specialist


MASTER’S IN MANUFACTURING SYSTEM ENGINEERING from University Putra Malaysia, Serdang BEng. MECHANICAL (MAJOR IN MANUFACTURING ENG.) from National University of Malaysia, Bangi

CERTIFICATE IN SAFETY & HEALTH OFFICER from National Institute of Occupational Safety & Health (NIOSH)

DOSH Registered COMPETENT SAFETY & HEALTH OFFICER (Ref. No: JKKP IS 127/438/2/2944)

Certified Trainer (NIOSH Train The Trainer Cert. No:BTT/0150-H) (PSMB Registered Trainer Cert. No. EMP/0564)

Australia Certified Lead Auditor ISO 9001 / ISO 14001 / OHSAS 18001 / ISO TS 16949

Wide experience include serving in multi national company, SMEs


Melvin Cheah

Marketing Trainer and Insurance Analyst

Primary focus in insurance industry for more than 10 years, familiar with re-insurance and under-writing guideline.
Specialize in assist client to well plan their risk management by proposing proper insurance package with a proper insurance company.