Why 3S

Business Process Development

3S reinventing business operational through industrialised  processes

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Business Process Management

Standard Operation Procedure (SOP) Development

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Advisory Services

Business Process Mapping and SOP Development

Franchise System

KPI Performance Assessment System

ISO 9001: 2015 Management System Development

Internal Process Audit

Process Analysis and Mapping for Online Operation System

Training Program

Business Process Management Workshop

Process and Procedure Writing for Non-Engineer Workshop

Quality Management System (QMS 9001) Training

PEAKS Profiling Analysis Workshop

NS-NLP Certification Training Program

System Digitization

Customize Internal Operating System

Human Resources Management System

Online Process Mapping and Standard Operating Procedures Management System

Success Stories

3S Business Solutions has helped NIC grow amazingly over the past 2 1/2 years. NIC rapid growth owed to the systems that were created by Jessica. With the systems in place NIC can grow and able to provide service in a professional manner, within predetermined time constraints. With the improved service NIC is able to expand its market share through better marketing strategy.



(3S) Jessica has lending us great help in organising our thinking and sharpening our skills on processes involved, such as ordering, receiving, product return policy, etc. With her patient and logic thinking, we have gradually understood on each department’s job scope and responsibility. with these understanding, we are planning to hire new man powers, decentralized our power to the second level of management staffs, so as we as directors can free our time on other important issues. Most of the time, during discussions, she will prepare a draft, correct our thoughts and giving our constructive suggestions in improving the process.

Sharon Lim, Lim Seng Chiang, Owen Lim
Director, OGN Group Sdn Bhd

Jessica is invaluble. She is so much more than an SOP expert. She makes the time and effort to truly understand what my company is about, to understand my values, principles, personality, working style, my vision for the company, all of which I believe is very important for what we are doing and in which I could not find in other SOP experts. With Jessica’s additional knowledge and experience in business consulting and training, not only is she able to look at my company holistically but she is also able to go deeper into any areas or issues when needed. She has a keen eye on identifying our weaknesses and always recommends opportunities when she sees them. She is always there to answer any questions I may have and gives so much more than I can ask or hope for. Jessica is truly a gem. My company has grown by leaps and bounds since we started working with her, and as the founder/director of the company, I can “see clearly” now because of her. From the bottom of my heart, thank you Jessica.


New logo_Supersharkz FA-02Mark Chua & Marilyn Chua 
Director, Supersharkz Swim School

New logo_Supersharkz FA-02

Mark Chua, Marilyn Chua
Supersharkz Sdn Bhd

John (Founder)
Restaurant Damansara Hokkien Mee

Being busy and accomplishing nothing? Set KPIs for your business!

When the bosses and employees are busy but achieving nothing… it’s time to review your SOPs and KPIs! These are the most common errors when setting up KPI system.

公司最忌讳 每个部门“各做各的”!


What to do if the employees fail to meet KPI goals?

Do you know what’s important to enhance work productivity and performance after implementing good SOPs for your business? Measure performance by setting up KPIs!



Why SOPs are not helpful for your business?

People know SOPs are essential, yet they do not want to use them because they are not helpful, or view SOPs as optional because they do not see the value in using it.

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Ready To Make a Real Change? Let’s Build this Thing Together!