KPI Performance Assessment System

 
(3S) Jessica has lending us great help in organising our thinking and sharpening our skills on processes involved, such as ordering, receiving, product return policy, etc. With her patient and logic thinking, we have gradually understood on each department’s job scope and responsibility. with these understanding, we are planning to hire new man powers, decentralized our power to the second level of management staffs, so as we as directors can free our time on other important issues. Most of the time, during discussions, she will prepare a draft, correct our thoughts and giving our constructive suggestions in improving the process.

Sharon Lim, Lim Seng Chiang, Owen Lim Director, OGN Group Sdn Bhd

 
Jessica is invaluble. She is so much more than an SOP expert. She makes the time and effort to truly understand what my company is about, to understand my values, principles, personality, working style, my vision for the company, all of which I believe is very important for what we are doing and in which I could not find in other SOP experts. With Jessica’s additional knowledge and experience in business consulting and training, not only is she able to look at my company holistically but she is also able to go deeper into any areas or issues when needed. She has a keen eye on identifying our weaknesses and always recommends opportunities when she sees them. She is always there to answer any questions I may have and gives so much more than I can ask or hope for. Jessica is truly a gem. My company has grown by leaps and bounds since we started working with her, and as the founder/director of the company, I can “see clearly” now because of her. From the bottom of my heart, thank you Jessica.

Mark Chua & Marilyn Chua 
Director, Supersharkz Swim School