Maximizing Business Growth Beyond Employee Management

Maximizing Business Growth Beyond Employee Management

Tips for Standard Operating Procedures (SOP): Rather than dedicating the majority of your time to monitoring and coaching employees, only to find there is insufficient time left for business expansion, it is more beneficial to develop a comprehensive set of Standard...
SOP,让老板“少管员工”的高效方法

SOP,让老板“少管员工”的高效方法

标准作业程序(SOP)小贴士: 与其花大部分时间监督和调教员工,最后没时间来扩张生意,更应该写一套能让所有部门职能“同步”的SOP,让整个公司在追随“企业目标”的路程上自动作业。 设计流程时,一定要以顾客的需求和满意为重点! 如果你是一位中小企业的老板,或是高层,可能会常面对一个让你心累的问题。 你在工作时间需要走动管理或者至少无时无刻监督员工,半天时间已经被耗去。那作为老板的你,还有时间想怎么拓展生意版图吗?作为高层的你,还有时间去做其他交办的工作吗?...
The key to effective SOPs for SME: WHY to do it?

The key to effective SOPs for SME: WHY to do it?

Tips for Standard Operating Procedures (SOP): Traditional SOPs are designed to outline the process based on “how to do it,” while modern SOPs are tailored to the business activities and objectives of the company. When there is a disconnect between SOPs and...
SOP,不要偏离企业目标!

SOP,不要偏离企业目标!

标准作业程序(SOP)小贴士: 传统SOP是用“如何做”来规划流程,现代SOP则是针对企业的商业活动与目标来规划流程。 当SOP和企业目标“断联”时,员工会对自己的责任和绩效指标感到模糊。 很多中小企业都”跟随潮流“,为自己写了一套标准作业程序(SOP)。 但是写好后,就这么摆着。员工的行为越来越偏离SOP,最后也没有良好的绩效,连带公司的表现也受影响。 当然,有时候企业主会说是员工自己的问题,但也不能排除,你的这套SOP可能已经落伍了! 3S曾在不少培训中要求学员分享他们现在的作业流程,发觉他们现有的作业流程大部分都相当传统。...
Effectiveness Check: Are your SOPs Still Relevant?

Effectiveness Check: Are your SOPs Still Relevant?

Tips for Standard Operating Procedures (SOP): Work processes have to be clear and avoid unnecessary complexity to ensure all essential elements are included. The core aspect of an effective SOP is about its cleanliness and readability, or else it would be difficult to...