by 3S Adviser | Jul 3, 2023 | Advisory
Tips for Standard Operating Procedures (SOP): The “Mess Service” business structure is highly suitable for numerous service industries, including wholesale, retail chains, educational institutions, and more. Expanding business relies on two factors:...
by 3S Adviser | Jun 30, 2023 | Advisory
标准作业程序(Standard Operating Procedures, SOP)小贴士: 大量服务(Mess Service)系统架构模式,非常适用于许多服务业,还有批发、连锁、教育机构等。 扩大业务靠两点:扩大前屋应对能力 & 加强后屋的服务能力。 持续性保持同等级品质标准,是必要的商业生存条件。 紧密关注 3S Adviser 的朋友们都知道,我们曾经帮助一家自助餐饮业者转型,在短短10个月内,这家公司就取得了300倍的成长!...
by 3S Adviser | Jun 18, 2023 | Advisory
Tips for Standard Operating Procedures (SOP): Service quality is the fundamental competitive advantage for service providers. Or else, it would be nearly impossible to improve even if streamlining work procedures and reducing costs. The “Mess Service”...
by 3S Adviser | Jun 15, 2023 | Advisory
标准作业程序(SOP)小贴士: 服务品质,是服务业者最基本的竞争力。这点做不好,如何缩短作业、降低成本皆神仙难救! 大量服务(Mess Service)模式,将营运分为前屋和后屋来设计架构,保障品质。 大量服务模式,适合高度人力密集却低顾客接触程度的作业方式。 一家自助餐饮业者,在转型10个月就实现了300%的成长! 然而在转型之前,他们却是一家因为错误连连而遭顾客频频投诉,甚至还需要退款赔偿了事的公司。 这家公司食物非常好吃,但是在生意做大了后,开始面对一项致命伤,那就是无法稳定服务品质。 硬伤:做不好品质,生意没门!...
by 3S Adviser | Jun 6, 2023 | Advisory
Tips for Standard Operation Procedures (SOP): SOP is just like a GPS which is able to connect the whole team within the organization and perform their own work towards the same direction. Those SOP templates you found on the net could be inapplicable for the...