by 3S Adviser | Jun 18, 2023 | Advisory
Tips for Standard Operating Procedures (SOP): Service quality is the fundamental competitive advantage for service providers. Or else, it would be nearly impossible to improve even if streamlining work procedures and reducing costs. The “Mess Service”...
by 3S Adviser | Jun 15, 2023 | Advisory
标准作业程序（SOP）小贴士： 服务品质，是服务业者最基本的竞争力。这点做不好，如何缩短作业、降低成本皆神仙难救！ 大量服务（Mess Service）模式，将营运分为前屋和后屋来设计架构，保障品质。 大量服务模式，适合高度人力密集却低顾客接触程度的作业方式。 一家自助餐饮业者，在转型10个月就实现了300%的成长！ 然而在转型之前，他们却是一家因为错误连连而遭顾客频频投诉，甚至还需要退款赔偿了事的公司。 这家公司食物非常好吃，但是在生意做大了后，开始面对一项致命伤，那就是无法稳定服务品质。 硬伤：做不好品质，生意没门！...
by 3S Adviser | Jun 6, 2023 | Advisory
Tips for Standard Operation Procedures (SOP)： SOP is just like a GPS which is able to connect the whole team within the organization and perform their own work towards the same direction. Those SOP templates you found on the net could be inapplicable for the...
by 3S Adviser | Jun 2, 2023 | Advisory
SOP小贴士： SOP犹如全方位的GPS，让公司各个部门、每个环节，都能自动发挥本身应执行的工作。 网上下载的SOP范本，若是没搞清楚公司自己的方向和程序，一样执行不了。 混乱且无系统的内部，伤的是产品和服务品质，最终定流失客户。 当一家小企业开始做大，一定会开始发现，若没有妥善的一套作业系统，一定会限制公司的发展。 这时候，很多老板就开始听说标准作业系统（Standard Operation System，简称SOP）。顾名思义，这就是一套标准的作业模式（方法）。...
by 3S Adviser | May 21, 2023 | Advisory
Tips for Franchising: If the profits from Franchisor (Headquarter) and Franchisees (Branches) are calculated separately, and the franchisee’s profit is low, the business is not Franchise-worthy. Maintaining a strong brand identity is the heart of running a successful...
