by 3S Adviser | Jun 11, 2024 | Advisory
What is the definition of Franchise Business Franchising is a business strategy in which a well-established corporation (franchisor) allows another party (franchisee) to run a business using their brand name and established means of doing business. It is a method for...
by 3S Adviser | Nov 16, 2023 | Advisory
Tips for Standard Operating Procedures (SOP): An effective system of rewards and penalties is crucial to ensure the quality of service provided by employees. ‘Work Instructions’ are required to standardize all procedures, serving as a valuable reference for employees...
by 3S Adviser | Jun 15, 2023 | Advisory
标准作业程序(SOP)小贴士: 服务品质,是服务业者最基本的竞争力。这点做不好,如何缩短作业、降低成本皆神仙难救! 大量服务(Mess Service)模式,将营运分为前屋和后屋来设计架构,保障品质。 大量服务模式,适合高度人力密集却低顾客接触程度的作业方式。 一家自助餐饮业者,在转型10个月就实现了300%的成长! 然而在转型之前,他们却是一家因为错误连连而遭顾客频频投诉,甚至还需要退款赔偿了事的公司。 这家公司食物非常好吃,但是在生意做大了后,开始面对一项致命伤,那就是无法稳定服务品质。 硬伤:做不好品质,生意没门!...
by 3S Adviser | Jun 6, 2023 | Advisory
Tips for Standard Operation Procedures (SOP): SOP is just like a GPS which is able to connect the whole team within the organization and perform their own work towards the same direction. Those SOP templates you found on the net could be inapplicable for the...
by 3S Adviser | May 21, 2023 | Advisory
Tips for Franchising: If the profits from Franchisor (Headquarter) and Franchisees (Branches) are calculated separately, and the franchisee’s profit is low, the business is not Franchise-worthy. Maintaining a strong brand identity is the heart of running a successful...