by 3S Adviser | Jun 15, 2023 | Advisory
标准作业程序(SOP)小贴士: 服务品质,是服务业者最基本的竞争力。这点做不好,如何缩短作业、降低成本皆神仙难救! 大量服务(Mess Service)模式,将营运分为前屋和后屋来设计架构,保障品质。 大量服务模式,适合高度人力密集却低顾客接触程度的作业方式。 一家自助餐饮业者,在转型10个月就实现了300%的成长! 然而在转型之前,他们却是一家因为错误连连而遭顾客频频投诉,甚至还需要退款赔偿了事的公司。 这家公司食物非常好吃,但是在生意做大了后,开始面对一项致命伤,那就是无法稳定服务品质。 硬伤:做不好品质,生意没门!...
by 3S Adviser | Jun 6, 2023 | Advisory
Tips for Standard Operation Procedures (SOP): SOP is just like a GPS which is able to connect the whole team within the organization and perform their own work towards the same direction. Those SOP templates you found on the net could be inapplicable for the...
by 3S Adviser | May 21, 2023 | Advisory
Tips for Franchising: If the profits from Franchisor (Headquarter) and Franchisees (Branches) are calculated separately, and the franchisee’s profit is low, the business is not Franchise-worthy. Maintaining a strong brand identity is the heart of running a successful...
by 3S Adviser | May 16, 2023 | Advisory
连锁加盟小贴士: 若分开总公司和分店盈利,分店盈利不高,那不太适合开放加盟模式。 品牌是加盟模式的心脏,若加盟商因盈利少而走险招,分分钟损坏品牌。 连锁加盟企业首要条件就是,这个生意必须是一个赚钱的生意,而且不是仅限自己赚而已,还必须是加盟商都能赚。 这里的重点是加盟商必须能赚。也就是说,当评估一家公司的实力时,其经营的模式必须可以分成总部与分店的方式。 我们3S Adviser曾经遇上生意模式完全不可能会会产生可观的客户群来支撑整个加盟运作模式的公司,除非更改经营策略,否则难以长久生存。...
by 3S Adviser | May 6, 2023 | Advisory
Tips for Franchising: It is difficult to do franchising if it is a non-scalable business model. Franchising business needs a profitable business model, proper SOPs (working processes), obtaining business support from legal and headquarter, with proper marketing...